Sunday 26 February 2017

Diabetes and Non Clinical Staff


Sorry for the silence.  I have been buried in the exciting Diabetes Transformation Bid process which has taken over many people’s lives ever since the application forms came out in December.  We wait to hear the results but we know that it was extremely competitive with 252 bids submitted across England for a portion of the £42m on offer.

So while we await in eager anticipation for the results I thought I’d do my first small piece of lobbying.

Did you know that there are 583,837 non-clinical staff in the NHS.  I didn’t.  I read it in the Health Service Journal published in May 2016.

Bring out your violins but sometimes I feel, as a non-clinical member of the NHS, like a second class citizen.  Even today my non-clinical role was labelled as “bean counter” and “key board warrior”.  None of it personal but still a little ouchy for a sensitive soul like me.

This feeling was reinforced by Diabetes UK last week.  Diabetes UK are advertising for more Diabetes UK Clinical Champions.

I would urge any clinical staff to apply, including Allied Health Care Professionals, Practice Nurses, Retinal Screening, Health Care Assistants, all clinical staff are eligible.  The programme, by all accounts, is really really wonderful.  It is such a luxury to have a programme where you can have quality education, surrounded and immersed in your specific area of interest.

I think the next round of places will be hotly contested.

The truth is…………….. I’m jealous.

Where are the opportunities for non clinical staff to get really good education on the disease area that they are most focused on?

I think it is human nature that we are sometimes more interested in things that we know more about.  I’ll admit, whilst I love learning something new, my eyes sometimes glaze over when a meeting turns to a topic I know nothing about and cannot contribute anything useful.

Don’t your ears prick up when discussions turn to something you are interested in and know something about?

What better way to win hearts and minds of Diabetes Commissioning Managers, Diabetes Network Managers, Diabetes Service Managers, Diabetes Clinic/Education booking staff, etc than to give them a better understanding of diabetes.  For example, I think it would be great if all managers working in diabetes knew the difference between type 1 and type 2 diabetes and why that might impact your discussion with a patient when booking them into a clinic, or the sort of service you are supporting to commission.

Obviously a doing a needs assessment first would be handy, after all, not everyone is as geeky as me.  It might prove that non clinical staff might not be remotely interested.

But quality education in diabetes could enable more non clinical managers to have confident conversations with their clinical colleagues.  It might enable better decision making and quality interactions.

So if anyone is willing to run education for Diabetes “Champions”, please put my name down.

Let’s have Diabetes champions ………………… whoever you are.